Installing protection agents – Dell PowerVault DP600 User Manual
Page 43

43
Note
You must open port 5718 to enable communication with the agent coordinator and
port 5719 to enable communication with the protection agent.
Installing Protection Agents
You use the Protection Agent Installation Wizard to install protection agents on servers that are
members of the same domain and servers across trusted domains.
If you need to install protection agents on servers that reside behind a firewall, see
Protection Agents behind a Firewall
Before you install protection agents on the computers you are going to protect, you must apply
hotfix 940349. For more information about this hotfix, see Microsoft Knowledge Base article
940349,
(http://go.microsoft.com/fwlink/?LinkId=99034).
Note
After installing Knowledge Base article 940349 and then restarting the DPM server and/or
the protected server, we recommend that you refresh the protection agents in DPM
Administration Console. To refresh the agents, in the Management task area, click
the Agents tab, select the computer, and then in the Actions pane, click Refresh
information. If you do not refresh the protection agents, Error ID: 31008 may appear
because DPM only refreshes the protection agents every 30 minutes.
If you are installing a protection agent and encounter network-related or permissions-related
issues because of domain policies, we recommend that you install the protection agent manually.
For information about manually installing a protection agent, see
For information about installing a protection agent by using a server image on the computer
without specifying the DPM server, see
Installing Protection Agents Using a Server Image
To install a protection agent on a server
1. In DPM Administrator Console, on the navigation bar, click Management, and then click
the Agents tab.
2. In the Actions pane, click Install.
The Protection Agent Installation Wizard starts and displays a list of available computers
in the DPM server domain. If this is the first time you have used the wizard, DPM queries
Active Directory to get a list of potential computers. After the first installation, DPM
displays the list of computers in its database, which is updated once each day by the
auto-discovery process.
3. On the Select Computers page, select one or more computers (50 maximum) from