Dell PowerVault DP600 - Manual (Page 75)

75
Issue Possible Cause Resolution
Call (RPC)
server is
unavailable.
17).
Error 303: Agent operation
with specified server failed.
• Another
installation
is running
on the
specified
server.
• The boot
volume on
the server
is formatted
as file
allocation
table (FAT).
• Wait for the installation to complete, and
then retry the operation.
• Convert the boot volume to NTFS file
system if you have sufficient space.
For more information about using
the Convert command for converting FAT
volumes to NTFS, see Microsoft TechNet
article Convert
(http://go.microsoft.com/fwlink/?LinkId=508
82).
Review Microsoft Knowledge Base article
156560, " Free Space Required to Convert
FAT to NTFS "
(http://go.microsoft.com/fwlink/?LinkId=508
83).
• If neither of these actions resolves the
problem, restart the specified server and
then retry the operation.
Error 306: Agent installation
failed because the specified
server already has a different
version of the protection agent
installed.
This issue
occurs when
the protection
agent has
already been
installed on a
server, but the
DPM database
does not have a
record of the
protection agent
being installed.
Perform the following steps to reinstall the
protection agent.
1. Locally uninstall the protection agent from
the server.
2. On the DPM server, in DPM Administrator
Console, in the Management task area,
on the Agents tab, select the server. In
the Actions section, click Refresh
information.
The agent status will change to Error.
3. In the Details section, click Remove the
record of the server from this DPM
computer.
4. Reinstall the protection agent on the
server.
Error 308:
The agent operation failed
• Incorrect
firewall
• For firewall configuration requirements, in
the DPM Operations Guide, see Managing