Dell PowerVault DP600 User Manual
Page 71
71
Issue
Possible Cause
Resolution
service is
restarted.
Error 812.
Configuration of
reports failed.
This problem
occurs when both
SQL Server
Reporting
Services and
Windows
SharePoint
Services are
installed in the
same Internet
Information
Services (IIS)
application pool.
To resolve this issue, perform one of the following tasks:
• Uninstall Windows SharePoint Services by using Add
or Remove Programs, uninstall DPM, and then install
DPM again.
-Or-
• Configure a side-by-side installation of SQL Server
Reporting Services and Windows SharePoint Services.
For instructions, see
(http://go.microsoft.com/fwlink/?LinkId=50877).
Note
The Rsactivate tool referred to in
“Troubleshooting a Side-by-Side Installation of
Reporting Services and Windows SharePoint
Services” is located in the DPM installation
path at Microsoft Data Protection
Manager\Prerequisites\MSSQL\Reporting
Services\ReportServer\RSReportServer.config.
The DPM
installation fails.
An IIS installation
failure occurs
causing the DPM
installation to fail.
Uninstall IIS using Add or Remove Windows
Components, and then manually reinstall it. When the
Windows Components Wizard prompts you for the IIS files,
insert the Microsoft Windows Server product CD.
To install IIS, note the following:
• If you installed only the Windows Server 2003
operating system and then later updated to Service
Pack 2 (SP2), you must provide the Windows
Server 2003 CD.
• If you slipstreamed Windows Server 2003 Service
Pack 1 (SP1) with the operating system and then later
updated to Windows Server 2003 SP2, you must
provide the Windows Server SP1 slipstream CD.
• If you slipstreamed Windows Server 2003 SP2 with the
operating system, you must provide the Windows
Server 2003 SP2 slipstream CD.
Error 810 or
If the DPM server Verify that the DPM server can communicate with the