Dell PowerEdge 2800 - Manual (Page 42)

If the problem persists, see " Getting Help ."
Troubleshooting the Integrated RAID Controller
Problem
l Error message indicates a problem with the optional integrated RAID controller.
Action
1. Run the appropriate online diagnostic test. See " Using Server Administrator Diagnostics " in "Running System Diagnostics."
2. Enter the System Setup program and ensure that the Embedded RAID Controller option is set to RAID Enabled. See "Using the System Setup
Program" in your User's Guide.
3. Ensure that the integrated RAID controller is configured properly. See the RAID controller's documentation for information about configuration settings.
If the problem is not resolved, continue to the next step.
4. Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.
5. Open the system. See " Opening the System ."
6. Ensure that the following RAID components are properly installed:
l Memory module
l RAID key
l Battery
See " Activating the Optional Integrated RAID Controller " in "Installing Drives."
7. Close the system. See " Closing the System ."
8. Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.
If the problem is not resolved, continue to the next step.
9. Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.
10. Open the system. See " Opening the System ."
11. Replace the RAID battery. See " Activating the Optional Integrated RAID Controller " in "Installing Drives."
12. Close the system. See " Closing the System ."
13. Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.
If the problem persists, see " Getting Help ."
Troubleshooting a RAID Controller Card
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See
your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against
electrostatic discharge.
CAUTION: Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the
manufacturer's instructions. See the Product Information Guide for more information.
NOTE: When troubleshooting a RAID controller card, also see the documentation for your operating system and the RAID controller.