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Troubleshooting a diskette drive – Dell PowerEdge 2800 User Manual

Page 38

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6.

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

a.

 

Open the system. See "

Opening the System

."

b.

 

Remove all memory modules from the system. See "

Removing Memory Modules

" in "Installing System Components."

c.

 

Replace one of the memory modules in socket DIMM1_B.

d.

 

Close the system. See "

Closing the System

."

e.

 

Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

f.

 

If there is no memory-related beep code, the memory module is not faulty.

If the beep code reoccurs, the memory module is faulty and should be replaced.

 

7.

Perform the following steps:

a.

 

Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.

b.

 

Open the system. See "

Opening the System

."

c.

 

Repeat

step c

through

step f

in

step 6

for each memory module installed.

 

8.

If you have tested all the memory modules and the problem persists, or none of the memory modules passes, the system board is faulty. See "

Getting

Help

."

 

The system starts up successfully but there are memory-related error messages.

 

 

1.

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

 

2.

Open the system. See "

Opening the System

."


 

3.

Ensure that the memory modules are populated correctly. See "

General Memory Module Installation Guidelines

" in "Installing System Components."

If the memory modules are populated correctly, continue to the next step.

 

4.

Reseat the memory modules in their sockets. See "

Installing Memory Modules

" in "Installing System Components."


 

5.

Close the system. See "

Closing the System

."


 

6.

Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

If there is no memory-related error message, the problem is resolved.

If the problem persists, see "

Getting Help

."

 

There are memory-related error messages on the system LCD, or in the SEL.

 

1.

Enter the System Setup program and disable the Redundant Memory option, if applicable. See "Using the System Setup Program" in your User's Guide.

 

2.

Run the appropriate online diagnostic test. See "

Using Server Administrator Diagnostics

" in "Running System Diagnostics."


 

3.

Replace the memory module(s) identified by the diagnostics. See "

Installing Memory Modules

" in "Installing System Components."


 

4.

Enter the System Setup program and enable the Redundant Memory option, if disabled in

step 1

.


 

5.

Restart the system. If there are still memory-related errors on the system LCD, or in the SEL, see "

Getting Help

."

 

Troubleshooting a Diskette Drive

 

Problem

CAUTION:

Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See

your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against
electrostatic discharge.