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Diagnosing symptoms – Compaq Presario Internet PC User Manual

Page 97

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M

Y

P

RESARIO

—G

ETTING

S

TARTED

AND

B

EYOND

P

REVENTATIVE

M

AINTENANCE

9-11

Diagnosing Symptoms

1. Press the Help

G

button on the keyboard to access Compaq

Support tools.

2. Click the Compaq Diagnostics

%

icon. A series of icons is

displayed at the top of the window.

3. Click an icon to view information about the component being

tested. Refer to the following table for descriptions of the
tabs.

Tab

Description

Overview

Contains information about your computer.

Test

Selects the devices you want tested.

Status

Shows progress of tests and faults detected.

Log

Shows a record of all device tests and detailed
results.

Error

Reports details of errors detected.

Compaq Diagnostics
provides an easy way to
perform system checks and
diagnose problems.

A progress bar is displayed
on the Windows desktop
while the application
analyzes your computer
for information about its
components.

After approximately one
minute, a Summary
window with the
component information is
displayed.