Bio-Rad iMark Microplate Absorbance Reader - Manual (Page 43)

iMark Microplate Absorbance Reader Instruction Manual
37
Troubleshooting and Error Messages
The iMark Microplate Reader constantly monitors several functions and displays appropriate messages on the
LCD as errors are encountered.
Error Recommendation
LCD appears blank on power up.
a. Power is not turned on. The AC outlet is non-functional.
b. Unit is not plugged into AC outlet or power
code is not attached to the instrument.
Check power cord connections at outlet and on the rear
panel of the instrument.
1.
c. The AC outlet is non-functional. Check circuit breakers or fuses.
Instrument displays “Light bulb error” message
indicating that the bulb is burned out.
Check whether lamp is emitting light.
a. Lamp is not emitting light. Replace the lamp as described in x
2.
b. Lamp is emitting light. Check the alignment of the lamp in the housing.
Align or replace the lamp if necessary.
Printer will not print on command.
3.
a. Printer paper is not installed properly. Verify that the paper is properly installed.
Refer to x for details.
Plate carriage jams during reading, and
“Plate carrier error” is displayed.
a. Plate is not seated in carriage properly. Press the STOP button immediately. Position the plate
carefully in the carriage, making certain that it is properly
seated.
4.
b. Plate height is exceeding 16mm. Use Microplate which is less than 16mm in height.
5. LCD displays “Filter missing”. Install a filter in the empty position.
Select the installed filter by pressing Edit key.
6. LCD displays “Filter disk jammed”, indicating that
the filter wheel is not turning freely. Turn off the instrument, and inspect the filter wheel. Turn by
hand to verify that the wheel is moving freely. Make sure all
the filters are properly installed and firmly seated. Contact
your Bio-Rad representative if the filter wheel is jammed or
if the problem persists.
7. LCD displays “Filter not installed”. Enter the Edit Menu by pressing Edit key, and set up the
filters.