B.2 critical issues, B.3 error messages – Atop Technology SE5002 User manual User Manual

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User manual Version 1.3

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Ethernet Serial Server SE5002

B.2 Critical Issues

1. The upgrading process can be aborted by pressing the key. SE5002 will restart automatically and

the system remains the same.

2. If SE5002 does not receive any upgrading data within 30 seconds, it will restart automatically and the

system remains the same.

3. After the upgrading process is done, SE5002 will program the flash memory, and the buzzer beeps 6

times before restarting. It takes around 10 seconds to complete the programming process. If an error
occurs during the programming process, SE5002 will clear the corresponding memory and the system
remains the same before the process.

B.3 Error Messages

Firmware upgrade may not be successful if errors occur during the process.

Error Cause

Message

Comments

Illegal Hex file format

Hex File Text Error

Hex File Check-Sum Error
Hex File Format Error
Hex File End of Record Error

SE5002
handshaking problem

SE5002 ACK Start Address Error
SE5002 ACK Length Error
SE5002 Response Command Error

Configuration file

Remote IP not found
Open configuration file failure