Eppendorf TransferMan4 m - Manual (Page 78)

Troubleshooting
TransferMan
® 4m
English (EN)
78
7 Troubleshooting
7.1 General errors
Symptom/message Cause Remedy
Motor axes move in the
wrong direction or do
not match joystick
movement. • Motor module mounted
incorrectly.
• Incorrect installation
parameters entered.
• Direction of movement of
axis inverted.

Compare the installation
parameters with the
structure of the motor
module.

Check the orientation and
structure of the modules.

Check the connections of
the modules at the control
board.

Cancel the inversion of the
axis.
Parameters are not
accessible for certain
operations. –

Enter parameters again.

Carry out a reset and reset
all parameters to the works
settings.

Readjust device.
Device does not
respond to keystroke
when
Home function is
active.
• Function is active.

Press the home key again.
The capillary moves down.

Press the Back manual
softkey.

Move the joystick.
Capillary does not
move down far enough. • The Z-axis Limit function is
active.
• Capillary is incorrectly
adjusted.

Deactivate the Z-axis Limit
function.

Readjust the capillary.
Capillary only moves to
the side or vertically. • Y-axis is disabled.

The Y off function disabled.
The display does not
show anything or the
device cannot be
activated although the
device is connected. • The power cable or power
plug is loose.
• The device is switched off.

Check the power cable or
the power plug.

Switch the device on.