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Internet fax reception, Internet fax reception -5 – Konica Minolta bizhub 160 User Manual

Page 146

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Operation error messages

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SU-502

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9

Internet fax reception

Problem

Cause

Remedy

Page

Reception is not possible.

The connections are in-
correct.

Check the LED indicator
on the hub and check the
connections.

-

The setting to not auto-
matically check for new e-
mail messages has been
specified.

Specify a time interval for
automatically checking
for new e-mail messages.
Receive manually.

p. 3-25

The settings necessary
for the device are not reg-
istered.

Specify the necessary
network settings.

p. 3-4

The same POP3 user
name is being used by a
different e-mail applica-
tion or another user.

Do not use the same
POP3 user name that is
used by a different e-mail
application.

-

The LAN cable is dam-
aged.

Replace the LAN cable.

-

The data is received, but
not printed.

An e-mail message with
data of an incompatible
format attached or with
no data was received.

Ask the sender to send a
TIFF-F file or text.

-

The memory is full.

Print saved documents
and reduce the amount of
memory that is used, and
then ask the sender to
send the data again.

-

The same document is re-
ceived many times.

Since the size of the mail
is too large, the connec-
tion with the server times
out while the data is being
received.

Specify that the data be
kept on the computer,
and delete the corre-
sponding e-mail messag-
es from the server.
Ask the sender to try
sending e-mail messages
of smaller sizes.

-

An interruption in the re-
ception was specified,
but the reception was not
interrupted.

It takes some time to in-
terrupt an Internet fax re-
ception.

Wait until the reception is
interrupted.

-

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