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If the wi-fi connection cannot be established – Panasonic HX-A500H User Manual

Page 64

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≥ Please refer to the operating instruction of the device in use for details about the setting of the

wireless access point or smartphone.

If the Wi-Fi connection cannot be established

Problem

Check points

It cannot connect to the
wireless access point.

The wireless access point
is not detected.

(General)
≥ Turn on the wireless access point.
≥ Approach the wireless access point and reconnect.
≥ If it takes time to complete the connection, the Wi-Fi

connection will be aborted.
Reset the connection settings.

≥ Check how to connect to the wireless access point and how

to set the security settings.

≥ If the wireless access point supports both the 2.4 GHz band

and the 5 GHz band, check if the setting for the 2.4 GHz band
is enabled.

≥ Make sure the wireless access point is registered in this unit.

(

l 59

)

≥ The device may be unable to locate the wireless access point

due to problems with the signal. Refer to “Setting up a
connection manually”
. (

l 62

)

([WPS Connection])
≥ Make sure the wireless access point is in the correct WPS

standby mode.

≥ Make sure the PIN code has been correctly input.

([Search for wireless network] or [Manual Setting])
≥ Make sure the SSID and Password have been correctly input.
≥ Check the Encryption key (Password).

Radio waves of the
wireless access point get
disconnected.

≥ The condition may improved by moving the location or

changing the angle of the wireless access point.

≥ If you use another 2.4 GHz band device such as a microwave

oven or cordless telephone nearby, you may interrupt the
signal. Keep a sufficient distance from these types of devices.