Sony PCG-R505ECP - Manual (Page 213)

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Getting Help
Sony provides you with several support resources to answer questions
about your VAIO® computer or the preinstalled software. Refer to these
resources in the order they are listed.
Support Options
If you have questions about your computer or the preinstalled software, refer to
the following sources for answers in the sequence listed below.
1 VAIO® Computer User Guide
The online VAIO® Computer User Guide and the printed VAIO®
Computer Quick Start provide you with information on how to maximize
your computer capabilities and solve common problems.
2 Software Manuals and Online Help Files
The software preinstalled on your computer may come with an online
manual. These manuals are stored on the hard disk drive as online Help
files. You can find the Help files from the Help menu under the specific
software application. Some software applications may come with a
printed manual.
3 Operating System Online Support
Your computer comes preinstalled with Microsoft® Windows®. For
operating system support, you can access Microsoft® customer support
at: http://support.microsoft.com/directory/.