User guide – Sony SVD13236PXW User Manual
Page 427
Personal Computer
VAIO Duo 13
SVD1323
What should I do if my VAIO computer does not turn on?
Make sure all cables are securely connected to devices, such as between your VAIO computer and the AC adapter;
the AC adapter and the power cord; and the power cord and an AC outlet. See
If you plug the power cord of your VAIO computer into a power strip with a switch, make sure the switch is turned on
and the power cord of the power strip is securely plugged into an AC outlet.
If you do not turn off your VAIO computer through the normal procedure, the power controller may be suspended due
to a program error.
Disconnect all cables and peripheral devices, such as the power cord and the USB device, and push and hold the
battery off button for three to five seconds with a thin, straight object (such as a paper clip).
Wait about five minutes and then put all cables and devices back in place and turn on the computer again.
Before using your VAIO computer for the first time, you need to connect the computer to a power source with the AC
adapter.
Check that you are using the supplied Sony AC adapter.
For your safety, use only the genuine Sony AC adapter, which is supplied by Sony for your VAIO computer.
The battery pack may have run out of power.
Note that if you press and hold down the
(Power) button for more than 4 or 10 seconds, your VAIO computer will
turn off.
If you bring your VAIO computer directly from a cold location to a warm one, or use it in a high humidity location,
moisture may condense inside the computer.
In such a case, allow at least one hour before turning on the computer.
Do not use the computer in a high humidity location (a relative humidity of more than 80%), as it may cause the
computer to malfunction.
Copyright 2013 Sony Corporation
Troubleshooting
427