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About recovery, User guide – Sony SVD13236PXW User Manual

Page 357

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Personal Computer

VAIO Duo 13

SVD1323

About Recovery

Recovery is the process of restoring the built-in storage device back to its original factory condition. Refresh is the

process of reinstalling the operating system with the main settings and personal data retained.

Refresh your VAIO computer first if the computer becomes unstable. If the problem persists, recover the computer.

There are two ways to recover the computer:

From Recovery Media

From the recovery area

Note

The 64 GB or 128 GB SSD equipped models do not support the refresh function. If you want to check the capacity of

the SSD, press the

ASSIST button while your VAIO computer is off to display the VAIO Care (Rescue Mode)

screen, and select

Start BIOS setup.

When do I have to perform recovery or refresh?

If your VAIO computer has become unstable

If your VAIO computer has been infected with a computer virus

If your VAIO computer is experiencing problems which cannot be solved through troubleshooting

If you have formatted the C: drive by mistake

Which apps should I use to recover or refresh my VAIO computer or create

Recovery Media?

Use the following apps.

VAIO Care

Creating Recovery Media

Checking your computer hardware

VAIO Care (Rescue Mode): VAIO recovery solutions

Recovering your VAIO computer

Rescuing (backing up) your data

Erasing all the data on your built-in storage device

Windows Recovery Environment (Windows RE)

Refresh

Hint

Refer to the help file included with

VAIO Care and VAIO Care (Rescue Mode): VAIO recovery solutions

User Guide

How to Use

357

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