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Backing up your data when you cannot start windows, User guide – Sony SVD13236PXW User Manual

Page 366

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Personal Computer

VAIO Duo 13

SVD1323

Backing Up Your Data when You cannot Start Windows

If you cannot start Windows, back up your data with

VAIO Care (Rescue Mode): VAIO recovery solutions.

1. Press the

ASSIST button while your VAIO computer is off.

The

VAIO Care (Rescue Mode) screen appears.

2. Select

Start troubleshooting (recovery).

Follow the on-screen instructions until the

Choose an option screen appears.

It takes some time before the

Choose an option screen appears, so wait for a while.

3. Select

Troubleshoot and VAIO recovery solutions.

Follow the on-screen instructions until the

VAIO Care (Rescue Mode): VAIO recovery solutions screen

appears.

4. Select

Tools and Rescue Data.

5. Follow the on-screen instructions.

Hint

If the display language selection window appears in step 3, select your desired language, then

OK.

Alternatively, you can start

VAIO Care (Rescue Mode): VAIO recovery solutions with Recovery Media. See

Recovering from Recovery Media

for more information.

It is recommended that you select an external hard disk drive as a location to save rescued files if you select
Custom rescue.

Notes on using VAIO Care (Rescue Mode): VAIO recovery solutions

Handle rescued files with care to protect from unauthorized access.

Disable the Windows hard disk drive encryption feature before using

VAIO Care (Rescue Mode): VAIO

recovery solutions to back up and restore your data.
However, rescued files which are not encrypted on the built-in storage device can be easily accessed by unauthorized

users using Recovery Media and this app. Therefore, after using the app, be sure to set the power-on or hard disk

password, enable the Windows hard disk drive encryption feature, and keep the Recovery Media in a secure place to

protect rescued files from unauthorized access.

To restore copyright protected data, such as music files organized by digital media playback apps, use a backup tool

specified by the app you used to import such data. Sony does not guarantee the playback compatibility of data which

is not restored with the specified backup tool.
VAIO Care (Rescue Mode): VAIO recovery solutions does not support backup of a file whose name

User Guide

How to Use

366

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