HP 3PAR Application Software Suite for Microsoft Exchange - Manual (Page 114)

B.4 Troubleshooting
3PAR Recovery Manager 4.1.0 For Microsoft Exchange 2010 User’s Guide
Problem:
The Recovery Manager interface takes a long time to start or to bring up the server
registration dialog.
Suggestion:
When Recovery Manager is started for the first time, or when you click on the server
registration, Recovery Manager will try to scan the entire network for available Exchange
servers. Exchange object query might cause this latency.
Problem:
Recovery Manager always fails to issue a command from the user interface and command line
right after the installation.
Suggestion:
If the software is installed through a remote desktop session, the newly added environment
variables will not become effective until you log off the session. If the software is installed
directly from the system console, these variables should be available immediately.
Problem:
NetBackup takes a substantial amount of time to start a backup process. However, Recovery
Manager claims that the backup has failed.
Suggestion:
Timeout for backup initialization detection can be modified to accommodate the timing issue.
Please refer to the RMExch config command for more information.
Problem:
NetBackup takes a substantial amount of time to complete a backup process.
Suggestion:
Make sure you have the latest maintenance package installed for your NetBackup application.
Please refer to the latest Configuration Matrix for the appropriate information.