HP 3PAR Application Software Suite for Microsoft Exchange - Manual (Page 112)

B.2 Troubleshooting
3PAR Recovery Manager 4.1.0 For Microsoft Exchange 2010 User’s Guide
B.3 Troubleshooting
This appendix is designed to be used like a Frequently Asked Questions section. It will help find
solutions to some of the common issues that may arise when running Recovery Manager for
Exchange.
Problem:
You may get the following message when operating in the Windows 2008 environment while
executing Create VC or Mount VC with the Disk Management window open.
Suggestion:
This popup can be ignored by clicking Cancel as advised by Microsoft on their support site:
http://support.microsoft.com/kb/969601.
Problem:
The virtual copy creation always fails on Mailbox Database integrity checking.
Suggestion:
Make sure that the Exchange management tool on all Recovery Manager for Exchange
installed hosts have the same service pack installed.
NOTE: Recovery Manager for Exchange depends on the VSS Framework and the
Microsoft Exchange writer to be in a good state to function properly. If a problem
occurs, check the status of the Exchange Writer with the command vssadmin
list writers .