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Warranty, E. warranty – HP Surestore NAS User Manual

Page 99

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Warranty E-1

E

Warranty

Your Authorized

Dealer

If you encounter difficulty, begin by contacting your HP
Authorized Dealer who sold this product to you. Your HP
Authorized Dealer will be familiar with your requirements and
can provide assistance.

Customer Support

Hewlett-Packard has support services available to help you in
case of difficulties with your HP HP CD-ROM Server. For
postsales support, refer to the telephone numbers in the front of
this guide.

Warranty Period

The HP CD-ROM Server is warranted against defects in
materials and workmanship for a period of two years from the
date of receipt by the end user. During the warranty period, HP
will replace the unit at no charge provided the defective unit is
returned. You may return the unit to your HP Authorized
Dealer or your local HP Sales and Service Office representative.
Be sure to include a copy of your purchase receipt.

This warranty does not apply if the HP CD-ROM Server has
been damaged by accident or misuse, or as a result of service or
modification by other than an authorized Hewlett-Packard
Service Facility.

For warranty service on HP CD-ROM Server products (USA
only), call HP at (800) 366-8040 with the following information:

HP product model number

Serial number

Description of the problem

Ask for information and instructions on returning the defective
product.

hp.book Page 1 Thursday, April 2, 1998 4:33 PM