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Troubleshooting, A. troubleshooting – HP Surestore NAS User Manual

Page 77

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Troubleshooting A-1

A

Troubleshooting

This appendix will help you to:

Run a diagnostic test . . . . . . . . . . . . . . . . . . . . . . . . .page A-2

Understand the meaning of the front panel
indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page A-3

The remainder of this appendix deals with the following
problems:

Errors when accessing the CD-ROM server . . . . . . .page A-5

Problems when running CD-ROM software . . . . . . .page A-6

Difficulty in locating the CD-ROM server
in NetWare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page A-6

Errors during NetWare NDS Installation . . . . . . . .page A-6

Problems when accessing Disc Changers . . . . . . . . .page A-8

Before You Begin

If you are having trouble with locating your CD-ROM server on
your network, note the following:

The CD-ROM server may not immediately appear because
your system and network protocols may require significant
time to locate the CD-ROM server. You should wait several
minutes and then try again.

In Windows networks, a “master browser” function
performed by one of the systems on your network may be
required. “Browse master” services are commonly performed
by file servers, but on peer-to-peer networks, the service may
be missing. Refer to your Windows system documentation
for information on adding file server services

hp.book Page 1 Thursday, April 2, 1998 4:33 PM