HP LaserJet 8000 Multifunction Printer series - Manual (Page 217)

Chapter 5 Problem Solving 217
Determining Printer Problems
Macintosh Problem Solving
The Macintosh
computer is not
communicating with
the printer.
z
Make sure the printer’s control panel displays READY .
z
Make sure the correct printer driver is selected in the Chooser. (There
will be an icon beside the name.)
z
If the printer resides on a network with multiple zones, make sure the
correct zone is selected in the AppleTalk Zones box in the Chooser.
z
Make sure the correct printer has been chosen in the Chooser by
printing a configuration page (page
228 ). Make sure the name of the
printer displayed on the configuration page matches the printer in the
Chooser.
z Make sure AppleTalk is active. (Select this in the Chooser.)
z
Make sure the computer and printer are on the same network. From
Control Panels in the Apple menu, select the Network (or the
AppleTalk) control panel and then choose the correct network (for
example, LocalTalk or EtherTalk).
Auto Setup did not
automatically set up
the printer.
z
Set up the printer manually by selecting Configure.
z
Reinstall the printer software (page 62 ).
z
Select an alternate PPD (page 219 ).
z The PPD might have been renamed. If so, select the renamed PPD
(page
219 ).
The printer driver icon
does not appear in the
Chooser. Make sure the LaserWriter Chooser extension resides in the
Extensions folder. If it is not present anywhere on your system,
then obtain the Macintosh LaserWriter driver from Apple.