Solving repeated paper jams – HP LaserJet 8000 Multifunction Printer series User Manual
Page 166
Chapter 5
Problem Solving
166
Clearing Paper Jams
Solving Repeated Paper Jams
Situation
Solution
General
repeated paper
jam problems
1. Check to see that paper is correctly loaded in the trays, and that
all width guides are correctly set (not skewed). See Chapter 2,
“
2. Ensure that the paper tray is set for the size of paper installed
and that the tray is not overloaded with paper.
3. Try turning over the stack of paper in the tray. If you are using
letterhead paper, try printing from Tray 1.
4. Do not use previously printed paper or torn, worn, or irregular
paper. For recommended paper and other paper for your printer,
see page
5. Check the paper specifications. (If paper is outside of the
recommended specifications, problems may occur.)
6. When duplexing, the printer rolls paper under Tray 3 and causes
a jam. Pull Tray 3 out of the printer completely and remove any
paper from under the tray. Insert Tray 3 back into the printer.