HP LaserJet 8000 Multifunction Printer series - Manual (Page 205)

Chapter 5 Problem Solving 205
Determining Printer Problems
Paper jams and paper
feeding problems
z
Ensure that you are using the supported paper weights
(page
256 ).
z
Do not pull paper out of the bins while printing.
z
Check cables and connectors between the printer and the
mailbox. See page
210 for cabling configurations.
z
Repeated paper jams in the multibin mailbox area might indicate
that the printer and multibin mailbox are set up on an uneven floor.
Remove the toner cartridges, and then move the printer to a level
location. Reinstall the toner cartridges.
Paper is not going to the
correct output bin.
z
Verify that the correct output bin is selected in the printer diver. For
more information on changing printer driver settings, see the
online help.
z
The paper does not meet the specifications for the output bin. See
page
256 for more information on paper specifications.
z
If you are trying to send print jobs to an optional multibin mailbox,
verify that the multibin mailbox has been installed on the printer
and in the printer driver. Also verify the multibin mailbox mode,
which will affect the print job destination.
Problems with the Optional 5-bin Mailbox with Stapler (continued)