HP LaserJet 8000 Multifunction Printer series - Manual (Page 206)

Chapter 5 Problem Solving 206
Determining Printer Problems
Problems with the Optional Multibin Mailbox (8 bins)
Printer does not
recognize the Mailbox.
z
Ensure that the 8-bin Mailbox has been configured in the printer
driver. Refer to page
52 for more information on accessing the
printer driver.
z Ensure that the cable from the 8-bin Mailbox is plugged into the
printer parallel connector. If not, turn the printer off and plug the
cable into the parallel connector, then turn the printer back on. See
page
210 for cabling configurations.
z
Ensure that all bins are properly installed.
z
If the printer still does not recognize the 8-bin Mailbox, contact
your dealer or authorized HP service provider.
Paper jams and paper
feeding problems
z
Ensure that you are using the supported paper weights
(page
256 ).
z
Do not pull paper out of the bins while printing.
z
Check cables and connectors between the printer and the mailbox.
See page
210 for cabling configurations.
z
Repeated paper jams in the multibin mailbox area might indicate
that the printer and multibin mailbox are set up on an uneven floor.
Remove the toner cartridges, and then move the printer to a level
location. Reinstall the toner cartridges.