Support and warranty, Toolbox, Hpinstant support – HP Business Inkjet 1000 Printer User Manual
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B Support and warranty
The information in this section suggests solutions to common problems. If your printer is not operating
properly and those suggestions did not solve your problem, try using one of the following support services
to obtain assistance.
Toolbox
The Toolbox is available only to Windows users. You must have installed the printer driver through
AUTORUN.EXE. After installing your printer, you can open the Toolbox by clicking Start, pointing to
Programs, pointing to HP Business Inkjet 1000 Series, and clicking HP Business Inkjet 1000 Series
Toolbox.
The
Troubleshooting tab in the Toolbox provides easy step-by-step solutions to common printing problems.
You should be able to resolve most printing problems by stepping through the provided solutions.
HP Instant Support
HP Instant Support, which is available only to Windows users, is a Web-based tool that provides product-
specific services, troubleshooting tips, and information about your printer’s ink and media usage. To open
HP Instant Support, click HP Instant Support on the Toolbox’s
Information tab.
NOTE:
HP Instant Support Web pages are dynamically created. Do not bookmark this site; always open
it from the Toolbox.
Web
Visit the HP Business Inkjet website on hp.com for the latest printer software, product, operating system,
and support information.