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Information tab, Printer services tab, Information tab printer services tab – HP Business Inkjet 1000 Printer User Manual

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Using diagnostic tools

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Information tab

The Information tab lets you register the printer, check for a new printer driver, view printer hardware and
printhead health information, and gain access to an online ink usage page for your printer. It also gives
you access to help information about using the printer, troubleshooting, and contacting HP.

This table describes the buttons in the Information tab and what you will find when you click each button.

Printer Services tab

The Printer Services tab provides utilities that help you maintain and test your printer. You can clean and
align your printheads, and calibrate the color on your printouts.

This table describes the buttons in the Printer Services tab and what you will find when you click
each button.

Button

What clicking the button does

myPrintMileage

Opens the myPrintMileage website and your printer usage information,
including printer usage patterns (ink and media use).

Printer Hardware

Opens a dialog box that shows the printer model, firmware version,
and service identification number

Printhead health

Opens a dialog box that shows information about the condition of the
printheads. This information appears graphically and shows whether
each printhead is in Good, Fair, or Bad condition.

HP Instant Support

Opens the HP Instant Support website for support services and
troubleshooting tips.

Register Your Printer

Opens a dialog box that guides you through registering the printer
online.

How Do I...

Opens a dialog box that shows a list of common printer tasks and
provides help on common maintenance tasks.

Troubleshooting

Opens a dialog box that shows a list of common printing problems and
provides step-by-step instructions to help solve them.

Contact HP

Opens a dialog box that shows how to contact HP.

Button

What clicking the button does

Align Printheads

Opens a dialog box that guides you through aligning the printheads.

Clean Printheads

Opens a dialog box that guides you through cleaning the printheads.

Calibrate Color

Opens a dialog box that allows you to calibrate color manually.

Print a Demo page

Prints a demonstration page. This is used to verify that the printer is
connected to the computer correctly and that the printer and printer
software are working properly.