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Chapter 11. errors and lights, Server is unresponsive, Chapter 11 – HP X500 Data Vault User Manual

Page 263: Errors and lights 257, Server is unresponsive 257

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Chapter 11. Errors and Lights

S

ERVER IS

U

NRESPONSIVE

If the server appears to be unresponsive, do either of the following:

Reset the server console

Shutdown and restart the server manually

Reset the server console

How to reset the server from the Windows Home Server Console.

To reset the server

1. If the Windows Home Server Console is open, click the Close button in the upper-left corner of

the console.

2. Double-click the Windows Home Server icon

in the task tray.

3. On the Windows Home Server Console startup page, click Options.

4. From the drop-down menu, select Reset the Windows Home Server Console.

5. Click OK to verify that you want to reset the console.

Shutdown and restart the server manually

How to force the server to turn off and restart.

To perform a soft shut down and restart

1. On the back of the server, press the Power button.

2. The health light should begin blinking.

The shutdown process may take up to two minutes to complete.

3. After the server is completely off, press the Power button to restart.

To force a shutdown and restart

1. On the back of the server, hold in the Power button for at least 4 seconds to force the server to

shutdown.

2. After the server is completely off, press the Power button to restart.

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