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Video conversion fails, Video conversion fails 115 – HP X500 Data Vault User Manual

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HP Video Converter

MP4,M4V

AVC (h264)

AAC

MP4, M4V

MPEG-4

AAC

DVR-MS

MPEG-2

AC3

Unsupported Video Formats

Container

Video

Audio

WTV

MPEG-1, 2, 4; WMV, VC1

MOV

AVC (h264)

AAC and others

Multiple other
containers

AVC (h264)

MKV AVC

(h264)

MTS

AVC (h264)

No Support for ISO

To determine if your video is compatible with Video Converter, check the following

• Check to see if the video file extension matches one of those listed in the Containers column. If it

matches, it is likely that the video is compatible with Video Converter. However, if the embedded
video or audio is an unsupported format, the file will not convert.

• See the documentation that came with the software or device that you used to create the video.

• Try converting a single test video using Video Converter.

Video Conversion Fails

1. To view the status of video conversion at the PC, double-click the Windows Home Server icon

in the system tray and log on.

At the Mac, select Launch Home Server Console from the Server menu .

2. Click Media and then Video Converter on the left side of the Console.

3. Check Show All Converted Videos.

4. Click the Status column header to sort and group all Failed videos conversions together.

5. Examine the failed video conversions to determine the reason they failed.

Copy protected DVD—The HP Video Converter will not transcode copy protected

DVDs.

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