HP Insight Vulnerability and Patch Manager Software - Manual (Page 87)

Troubleshooting 87
Hiding the VPM column in the HP SIM console
Vulnerability and Patch Management Pack uses the VPM column in the HP SIM console to identify
vulnerability status. If Vulnerability and Patch Management Pack has been uninstalled, vulnerability
status information is no longer updated in the HP SIM console. Data displayed in the HP SIM systems
list is cleared if Vulnerability and Patch Management Pack data is removed during uninstallation. To
hide the column in the HP SIM console after Vulnerability and Patch Management Pack has been
uninstalled:
1. Click Customize in the top right corner of the All Systems frame.
2. Select VPM from the Displayed Columns list, and click (<<).
3. Click OK.
Reinstalling Vulnerability and Patch Management Pack
If an updated version of Vulnerability and Patch Management Pack is installed after a previous
version has been uninstalled, the entitlement list could be lost for all managed target systems. To
prevent this, be sure that you uninstall and reinstall the updated VPM Patch Agent to all target
systems.
Radia uses installation account instead of local account
To accommodate a security modification contained in Windows 2003 SP1, the Vulnerability and
Patch Management Pack installer modifies the Windows service running httpd (Radia Integration
Server) to use the installation account rather than the Local System account. In addition, the
installation account is modified to run as a service.
Vulnerability scans
Vulnerability and Patch Management Pack cannot access
target systems
If Vulnerability and Patch Management Pack cannot perform accurate scanning on a target system
because of access problems, verify the following information depending on the target operating
system.