HP Insight Vulnerability and Patch Manager Software - Manual (Page 4)

Contents 4
Deleting scan results by system ........................................................................................................... 58
Deploying patches and fixes..................................................................................................................60
Important information about patches and fixes........................................................................................... 60
Deploying patches and fixes based on a vulnerability scan ......................................................................... 60
Deploying patches without a vulnerability scan .......................................................................................... 63
Viewing the patch repository ................................................................................................................... 66
Viewing the patch reboot status ............................................................................................................... 66
Viewing patch installation status .............................................................................................................. 68
Viewing patch installation status by patch ............................................................................................ 68
Viewing patch installation status by search filter .................................................................................... 69
Viewing patch installation status by system ........................................................................................... 70
Viewing the patches installed by Vulnerability and Patch Management Pack............................................. 70
Validating installed patches..................................................................................................................... 72
Deploying the VPM Patch Agent .............................................................................................................. 73
Removing patches.................................................................................................................................. 76
Troubleshooting ...................................................................................................................................79
Vulnerability and Patch Management Pack installation and configuration ...................................................... 79
Viewing Vulnerability and Patch Management Pack installation logs........................................................ 79
Vulnerability and Patch Management Pack installation updates MDAC and MSDE .................................... 80
An error occurs when installing MSDE files from a Remote Desktop session .............................................. 80
Vulnerability and Patch Management Pack installation fails with
There Are No Configuration Files
error .......................................................................................................................................... 80
STAT Scanner WSI Requires IWAM and IUSR
error occurs during Vulnerability and Patch
Management Pack installation ....................................................................................................... 80
Installation fails with
Product RMS not installed: Service RMS error. The specified
service does not exist as an installed service (0x424)
......................................... 80
Vulnerability and Patch Management Pack installation fails .................................................................... 81
Cannot modify VPM acquisition settings to acquire updates from a local repository ................................... 81
Required open ports .......................................................................................................................... 81
Modifying firewall configuration settings .............................................................................................. 82
Configuring a DNS server.................................................................................................................. 82
All target systems do not have the same administrator credentials............................................................ 83
Multiple VPM servers ......................................................................................................................... 83
Administrator credentials have been changed....................................................................................... 83
Changing the IIS IWAM user name and password ................................................................................ 83
The IIS Certificate has expired and the Vulnerability and Patch Management Pack connection must be
reconfigured to use an HTTP connection.......................................................................................... 84
Uninstalling Vulnerability and Patch Management Pack.......................................................................... 85
Reinstalling Vulnerability and Patch Management Pack .......................................................................... 87
Radia uses installation account instead of local account ......................................................................... 87
Vulnerability scans ................................................................................................................................. 87
Vulnerability and Patch Management Pack cannot access target systems .................................................. 87
Scan reports cannot be viewed........................................................................................................... 89
A scan was submitted but never started................................................................................................ 90
Scan results are inaccurate because of overlapping tasks ....................................................................... 90
Current patch information is not displayed in scan reports ...................................................................... 90
Patches and configuration fixes................................................................................................................ 90
VPM Patch Agent install fails .............................................................................................................. 90
A patch acquisition was started, but no patches are seen....................................................................... 91
HTTP 300 errors received during patch acquisition................................................................................ 91
Patches appear in a scan report but are not successfully deployed .......................................................... 92
Patch installation status reports are not current or do not match information displayed in scan reports .......... 92