There are no configuration files, Error, Stat scanner wsi requires iwam and iusr – HP Insight Vulnerability and Patch Manager Software User Manual
Page 80: Error occurs during vulnerability and patch, Management pack installation, Installation fails with
Troubleshooting 80
Vulnerability and Patch Management Pack installation updates
MDAC and MSDE
If MSDE or files used by MSDE are not up-to-date, files are updated during the Vulnerability and Patch
Management Pack installation. The server is rebooted after updated files are installed. In this situation,
the Vulnerability and Patch Management Pack installation must be restarted.
An error occurs when installing MSDE files from a Remote
Desktop session
Install Vulnerability and Patch Management Pack using the system console instead of a Remote
Desk
Vulnerability and Patch Management Pack installation fails
with
There Are No Configuration Files
error
This error occurs because the metabase, the configuration files used for IIS, has been corrupted. To
resolve:
1.
Download metaedit from
2.
Double-click MtaEdt22.exe.
3.
Locate STATScanner at LM\W3SVC\1\ROOT, and click Delete.
4.
Restart the Vulnerability and Patch Management Pack installation.
STAT Scanner WSI Requires IWAM and IUSR
error
occurs during Vulnerability and Patch Management
Pack installation
This occurs when the server name has been changed after IIS was installed. IIS must be uninstalled
and reinstalled before Vulnerability and Patch Management Pack can be installed.
Installation fails with
Product RMS not installed:
Service RMS error. The specified service does
not exist as an installed service (0x424)
If the password of the account used to install Vulnerability and Patch Management Pack contains curly
braces, “{” or “},” the Radia component installation fails. To correct this, either complete the following
steps to temporarily change the install account password or create a new local account with
administrator privileges to use to perform the installation.
1.
Change the password to remove the illegal characters.
2.
Select Start>Control Panel>Administrative Tools>Services.
3.
Right-click HP Systems Insight Manager, and select Properties.