HP Insight Vulnerability and Patch Manager Software - Manual (Page 79)

Troubleshooting 79
Troubleshooting
This section identifies and provides solutions for commonly encountered issues, as well as answers to
frequently asked questions. The following topics are included:
• Vulnerability and Patch Management Pack installation and configuration
• Vulnerability scans
• Patches and configuration fixes
• HP SIM integration
Vulnerability and Patch Management Pack
installation and configuration
Viewing Vulnerability and Patch Management Pack installation
logs
The Vulnerability and Patch Management Pack installation logs, which list the details of the installation
of each Vulnerability and Patch Management Pack component, are located at
%HOMEDRIVE%:\vpmsetuplogs, where HOMEDRIVE is usually the C drive. You can view the
following logs:
• vmpsetup.log—Contains log information from the main installer, including calls and result codes
from the execution of component installers
• vmpsrvsetup.log—Contains log information about the creation of the Vulnerability and Patch
Management Pack directories and menus in the VPM server
• vmpsimsetup.log—Contains log information from the HP SIM component installation
• RCS.log—Contains information about the installation of the Radia Configuration Server, which
manages vulnerabilities based on policies established by HP SIM
• RPS.log—Contains information about the installation of the Radia Proxy Server, which is used as
the central patch repository
• RMS.log—Contains information about the installation of the Radia Messaging Server, which is a
messaging service used to communicate Vulnerability and Patch Management Pack status
information
• RPM.log—Contains information about the installation of the Radia Patch Manager (Server),
which acquires security patches from the Internet, loads them into the Radia Configuration
Server, and synchronizes this information in the database
• RMP.log—Contains information about the installation of the Radia Management Portal, which is
used to initiate the installation of the VPM Patch Agent and perform Vulnerability and Patch
Management Pack actions on remote systems
• Radiawrp.log—Contains an installation summary of the previous five components