Suggested action, Cause, Cause suggested action – HP Insight Control User Manual
Page 62
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Kernel panic occurs when booting a virtual machine to the Insight Control server
migration Virtual Machine Boot CD ISO
Insight Control server migration requires that the destination virtual machine has at least 600
MB of RAM to boot to the Insight Control server migration Virtual Machine Boot CD ISO.
Suggested action
To resolve this issue:
1.
Power down the virtual machine.
2.
Ensure that the virtual machine has at least 600 MB of RAM.
3.
Reboot to the Insight Control server migration Virtual Machine Boot CD ISO.
Mouse does not work on a virtual machine booted with the Insight Control server
migration Virtual Machine Boot CD ISO
Cause
This issue occurs because virtual machine tools required for the mouse on certain virtualization
layers are not available on the Insight Control server migration Virtual Machine Boot CD ISO.
Suggested action
Use the Tab and Enter/Return keys on the keyboard to navigate the user interface on the Insight
Control server migration Virtual Machine Boot CD ISO.
Primary array controller does not have logical drives defined
Suggested action
Confirm that your array controller has at least one logical drive defined.
You can confirm this by accessing the Configure Destination Server screen and then clicking
Launch Array Configuration Utility or by rebooting to Option ROM Configuration for many
controllers (ORCA).
Primary controller configured in the system does not have drives attached
Suggested action
Confirm that your hardware setup is correct and that the correct controller is set to primary in
ROM-Based Setup Utility (RBSU).
Primary controller in system is not supported by this version of Insight Control
When the destination server is manually booted using the boot CD ISO, the error message The
primary controller in your system is not supported by this version of
SMP Boot CD
might appear on the destination server console.
When the autoboot option is chosen in step 3 of the migration wizard, the autoboot of the
destination server fails, the destination server is powered off, and the error The Storage
controller is not supported with this version of SMP
might be displayed.
Suggested action
1.
Verify the primary controller is supported for Insight Control. For a complete list of supported
controllers, see the Insight Software Support Matrix at the following website:
2.
Verify the latest firmware is installed on the storage controller.
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Troubleshooting