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HP Matrix Operating Environment Software User Manual

Page 95

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When a template is created and a virtual data disk is named using invalid or double byte characters,
the request is not submitted, and the following error message is displayed: Invalid logical

Issue

disk name for disk . A logical disk name may contain only

the following characters: A-Z, a-z, 0-9, '_', '-' and ' '. Other

characters are not allowed.

Physical data disks and boot disks can contain localized names.

The virtual data disk name contains characters other than letters (A-Z, a-z), numbers (0-9), space,
underscore, and hyphen.

Possible cause

Rename the virtual data disk using valid characters and resubmit the request.

Action

The time zone set in sysprep.inf is not reflected in the Microsoft Windows 2008 virtual machine
guest, and defaults to GMT (Greenwich Mean Time).

Issue

The default configuration file in the VMM installation contains worldwide standard time zones
defined and available for customization. For time zones other than those in the VMM default
configuration file, an index was not assigned in the file tzmapping.

Possible cause

Action

1.

Edit the tzmapping file installed in the bin directory (..\Program Files\HP\Insight
Control virtual machine management\bin

).

2.

Assign the unique index for any new time zone that should be included in the virtual machine
guest.

=

For example:

235=Tokyo Standard Time

A Microsoft Windows 2008 virtual machine guest cannot join the Active Directory domain.

Issue

Possible cause

The domain name is not specified on the Windows Settings and DNS tabs on the Network page.

The DomainAdmin username is prefixed by the domain name in the sysprep.inf file.

To specify that Insight Orchestration automatically join new virtual machines to a Microsoft Windows
domain:

Action

1.

Specify the domain name for the network that your virtual machine will attach to. Insight
Orchestration can join virtual machines to a single domain per network.
a. From the Networks page in the Insight Orchestration console, select the network and open

the Edit Network dialog box.

b. Edit the DNS tab to specify the MS Domain.
c. Edit the Windows Settings tab to specify the MS Domain.

2.

Edit the Insight Orchestration sysprep.inf file, located at ..\Program Files\HP\Insight
Orchestration\conf\sysprep\Sysprep.inf

.

On the following lines, specify the username and password for the domain. The DomainAdmin
value must be a username without a domain prefix.

DomainAdmin="Administrator"
DomainAdminPassword="password"

Valid users are no longer associated with templates.

Issue

Active Directory (AD) is unavailable when Refresh is clicked on the Insight Orchestration console
Users tab.

Possible cause

Manually re-add users to each template. In the Insight Orchestration console, select the Templates
tab. Select a template and click Modify Users.

Action

Working with services

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