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HP Matrix Operating Environment Software User Manual

Page 92

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Valid users are no longer associated with templates.

Provisioning a virtual machine failed with a VM must be powered off for customization error
message.

Provisioned VMs fail due to improper VM host hardware configuration.

VM host server blade is not returned to server pool as Unused when VM host service is deleted.

Task for logical server has failed. Failure: Service console load average on the
source server is greater than the threshold value.

Storage Pool Entries defined in Insight Dynamics might not appear under the Storage page
in Insight Orchestration.

Error deploying logical server from _ls realized by

vm:///vmfs/volumes/....vmx/. Copy virtual

Failure message

machine failed: Unable to access file

[inactive-datastore-name]vmware-template-name/vmware-template-name.vmdk.

In the message above, “/.../” represents the datastore allocated for the VM;
[inactive-datastore-name

]” represents the datastore on which the template resides.

The template selected for provisioning an ESX VM resides on an inactive datastore.

Possible cause

Do one of the following:

Action

Activate the datastore on which the selected VMware template resides.

In Insight Orchestration Designer, select a different VMware template for provisioning the ESX
VM.

The start function on virtual machine failed: There

are not enough licenses installed to perform the operation.

Failure message

ESX host not licensed.

Possible cause

Use vCenter to apply a full ESX license to the host.

Action

Select or create an empty folder as the target destination.

Failure message

The directory that Insight Orchestration is attempting to deploy to is not empty, probably due to a
previous failed provisioning which was not cleaned up completely.

Possible cause

When Insight Orchestration deploys a virtual machine, it creates a directory structure into which
the virtual machine is provisioned. The directory that is created follows the pattern:

Action

Volume>\\

. This folder contains all the folders and files

corresponding to the virtual logical servers. Delete this folder and all its contents.

For ESX, the easiest way to accomplish this is to use the vCenter client to browse the ESX servers
datastore, then navigate to the directory and delete the offending directory and directory contents.

Failure message

Unable to delete on , VM may still exist.

Please clean up the directory manually.

Failed to delete VM from . Please clean up

the directory manually

A provisioning failure occurred and Insight Orchestration lost communication with the virtual machine
hosts. As a consequence, Insight Orchestration was unable to complete the deletion of the virtual
machines.

Possible cause

When Insight Orchestration deploys a virtual machine, it creates a directory structure into which
the virtual machine is provisioned. The directory that is created follows the pattern:

Action

Volume>\\

. This folder contains all the folders and files

corresponding to the virtual logical servers. Delete this folder and all its contents.

92

Troubleshooting