HP Matrix Operating Environment Software User Manual
Page 107
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Template access restrictions for users and architects.
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hpio.properties changes are not requiring Insight Orchestration service restart.
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Not all virtual resources are displayed under the Servers tab.
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Check in ioassist failed to communicate with Insight Orchestration, generating a
TimeoutException.
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In Systems Insight Manager, the Insight Orchestration error page The HP Insight Orchestration tool
cannot be displayed appears when listing server pools exceeds a one-minute timeout.
Issue
Possible cause
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The physical server or virtual machine Hypervisor is not responding.
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The Insight Orchestration service is down.
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The network is slow or disconnected.
Action
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Verify that the physical servers and VM hosts are available
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Verify that the Insight Orchestration service is started.
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Verify that your network settings are configured correctly.
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Refresh the Servers page.
Insight Orchestration service may not start automatically after a system restart. The following error
is displayed: Unable to retrieve HPIO's database password from mxpassword.
Issue
When the CMS is under a high usage (mostly during services startup), the Systems Insight Manager
mxpassword
command can take more than one minute to return, causing a failure during Insight
Orchestration startup pre-conditions checking.
Possible cause
Manually start the HP Insight Orchestration service after other services have completed stariup.
Action
Insight Orchestration may time out while waiting for the server to be recognized.
Issue
Long server post times, particularly when using the BL620c G7 or the BL680c G7.
Possible cause
To avoid this issue on any server:
Action
1.
Edit ..\Program Files\HP\Insight Orchestration\conf\hpio.properties and
set the retry.count.ares.pxe parameter to a value greater than 30.
2.
Restart the HP Insight Orchestration service.
Miscellaneous issues 107