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HP Matrix Operating Environment Software User Manual

Page 107

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Reservation failed for logical network . The IP address(es) xx.xx.xx.xxx must
be included in the static IP address range set for the network.

Template access restrictions for users and architects.

hpio.properties changes are not requiring Insight Orchestration service restart.

Integrity firmware blade corruption during provisioning of the following Integrity blades:
BL870c, BL870c i2, BL890c, or BL860c i2.

Blades that are not in use are shown in IO server pools, but IO does not allocate the blades
for provisioning.

Not all virtual resources are displayed under the Servers tab.

Check in ioassist failed to communicate with Insight Orchestration, generating a
TimeoutException.

Server pools tree was not removed from Systems Insight Manager during the Insight
Orchestration uninstallation process.

In Systems Insight Manager, the Insight Orchestration error page The HP Insight Orchestration tool
cannot be displayed appears when listing server pools exceeds a one-minute timeout.

Issue

Possible cause

The physical server or virtual machine Hypervisor is not responding.

The Insight Orchestration service is down.

The network is slow or disconnected.

Action

Verify that the physical servers and VM hosts are available

Verify that the Insight Orchestration service is started.

Verify that your network settings are configured correctly.

Refresh the Servers page.

Insight Orchestration service may not start automatically after a system restart. The following error
is displayed: Unable to retrieve HPIO's database password from mxpassword.

Issue

When the CMS is under a high usage (mostly during services startup), the Systems Insight Manager
mxpassword

command can take more than one minute to return, causing a failure during Insight

Orchestration startup pre-conditions checking.

Possible cause

Manually start the HP Insight Orchestration service after other services have completed stariup.

Action

Insight Orchestration may time out while waiting for the server to be recognized.

Issue

Long server post times, particularly when using the BL620c G7 or the BL680c G7.

Possible cause

To avoid this issue on any server:

Action

1.

Edit ..\Program Files\HP\Insight Orchestration\conf\hpio.properties and
set the retry.count.ares.pxe parameter to a value greater than 30.

2.

Restart the HP Insight Orchestration service.

Miscellaneous issues 107