HP Matrix Operating Environment Software - Manual (Page 5)

Copying keystore file after upgrading Operations Orchestration..........................................79
Specifying SMTP credentials and system properties.....................................................................80
7 Troubleshooting........................................................................................82
Verifying the CMS configuration...............................................................................................82
Synopsis...........................................................................................................................82
Checks provided with Insight Orchestration...........................................................................83
IOAssist execution timeout...................................................................................................84
Error enabling federated CMS during installation...................................................................84
Working with services.............................................................................................................84
Service creation.................................................................................................................84
Physical service creation.................................................................................................84
Virtual service creation...................................................................................................91
Service deletion.................................................................................................................97
Physical service deletion.................................................................................................97
Virtual service deletion...................................................................................................98
Flexing services..................................................................................................................99
Deactivate, activate, power off, or power on operations........................................................100
Role specific operations.........................................................................................................100
Console..........................................................................................................................100
Self Service Portal............................................................................................................103
Designer.........................................................................................................................105
Miscellaneous issues.............................................................................................................106
Corrective procedures...........................................................................................................112
Manual clean-up process (physical)....................................................................................112
Manual clean-up process (virtual).......................................................................................114
Configuring storage pool entries, FC zones, and disk array presentations................................114
Correcting a checksum error..............................................................................................117
Increasing VMware Service console memory and CPU shares................................................119
Resources not displaying - Increasing timeouts .....................................................................121
Editing ESA flows when OO is not installed in the default path...............................................122
8 Support and other resources....................................................................124
Information to collect before contacting HP...............................................................................124
How to contact HP................................................................................................................124
Registering for software technical support and update service ....................................................124
How to use your software technical support and update service ............................................124
Warranty information.......................................................................................................124
HP authorized resellers..........................................................................................................125
Documentation feedback.......................................................................................................125
Security bulletin and alert policy for non-HP owned software components....................................125
Subscribing to security bulletins..........................................................................................125
Related information...............................................................................................................126
Documentation and support..............................................................................................126
HP Insight Orchestration documentation.........................................................................126
Glossary..................................................................................................127
A HP Operations Orchestration communication security..................................131
Insight Orchestration Operations Orchestration interaction.........................................................131
Data passed by Insight Orchestration to Operations Orchestration..............................................131
Insight Orchestration and Operations Orchestration communication............................................132
Configuration files and URLs used by Insight Orchestration and Operations Orchestration..............133
Index.......................................................................................................134
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