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HP Matrix Operating Environment Software User Manual

Page 86

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Task for logical server …. Failure: At least one

OS or software deployment has failed. Check the deployment service to

diagnose the details.

Failure message

Possible cause

Problem with a LUN allocated to server or firmware issue on server

Insight Control server deployment Erase ProLiant ML/DL/BL Array Configuration
{LinuxPE}

job has not been modified for Insight Orchestration.

To verify the LUN and/or server firmware:

Action

1.

Use Remote desktop and log into the server deployment server.

2.

Verify that the server deployment console for the enclosure bay for the logical server XYZ. The
message should state RDeploy: The disk was not found.

3.

From the request messages, identify the LUN that has been allocated to the logical server.

4.

If the message indicates a possible server WWN issue with the LUN, see

“Configuring storage

pool entries, FC zones, and disk array presentations” (page 114)

.

5.

If you suspect a firmware error, use iLO to observe the progress of booting the server. If the
message WARNING Adapter NVRAM contains invalid data displays, press
to enter Fast!UTIL and reset the adapter defaults. For more information, see

“Correcting a

checksum error” (page 117)

.

6.

Perform a manual clean-up process for any affected logical server. See

“Manual clean-up process

(physical)” (page 112)

.

To modify the Insight Control server deployment job:

1.

Follow Step 9 in the

Creating server deployment job folders

procedure. The job must have only

two steps:

Details

Task

Wipe Disk

Run Script

Shutdown (if
available)

Power Control

2.

Perform a manual clean-up process for any affected logical server.

Provisioning request for has paused. Manual data disk

allocation is required.

Failure message

This error indicates that insufficient LUNs exist to provision the service.

Possible cause

Create the LUNs and continue provisioning.

Action

Task for logical server has failed. Logical server

job (ID = …) completed with a failure status. The deployment server does

Failure message

not have the specified system UUID recorded. Deployment Service Connector

cannot confirm the system UUID provided by the caller.

The deployment server cannot bootstrap the server. This issue can occur if the LUN attached to the
server already has an OS deployed to it such that the server is booting from the presented LUN
rather than booting into the designated deployment server.

Possible cause

Action

1.

Locate the Provisioning logical server message which identifies the server blade in
use.

2.

Perform a manual clean-up process for any affected logical server. See

“Manual clean-up process

(physical)” (page 112)

.

86

Troubleshooting