Using enhanced override – Avaya 1140E User Manual

Page 165

Additional call features

165

Using Enhanced Override

Use the Enhanced Override feature to override an active call after you
attempt a Forced Camp-on. Use Enhanced Override to make a call or a
consultation call, such as placing a call on hold and calling another party.

To use Enhanced Override:

Press the

Conference

soft key.

Note: You can talk to either party
privately, press the

Incalls

key to talk to

the originator or press the

Conf

key to

talk to the transfer number. Alternating
between these two keys alternates
between the two parties. This needs to
be done before pressing the Conf key
twice.This also assumes

AHA CLS -

Automatic Hold

, is enabled on the

handset.

You receive a busy signal after dialing a
phone number.

Choose one of the following:

— Press the

Override

key.

— Enter the

Override

FFC to initiate a

Forced Camp-on.

If either person on the call disconnects at
this time, you receive an overflow (fast
busy or engaged) signal.

Conf

EnhOvr