Recording a calling party number, Displaying incoming calls – Avaya 1140E User Manual
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While on an active call
139
Recording a Calling Party Number
Use the Calling Party Number feature to record a caller number, or to
charge a call to an account number, during an established call.
To record a caller number for accounting purposes:
Displaying incoming calls
Use the Display feature to display a second incoming caller number and
name (if available) during an active call, without interfering with the call in
progress.
To view the information on an incoming call while on a call in
progress:
1.
Press the
Call Party
soft key. The caller
is placed on hold.
2.
Dial a charge account number or the
caller number.
Note: For information on using the
Charge
soft key, see
charging a forced call” on page 162
.
3.
Press the
Call Party
soft key to return to
the call.
1.
Press the
Display
key.
Cparty
Cparty
Display