KROHNE BM 102 Handbook User Manual
Page 59

BM
102
59
4.2 Fault
clearing
 
Event 
Fault
Action
Error messages 
“Tank full” status marker on*, 
reading frozen at max. or min. 
value 
No fault. The level has 
reached (and possibly risen 
above) the top configured 
measurement limit and is 
either displaying the maximum 
(when measuring level) or 
minimum (when measuring 
distance) output. 
None. Measurements should 
be normal once the level is in 
the configured measurement 
range. 
“Tank empty” status marker 
on*, reading frozen at max. or 
min. value 
No fault. The level has entered 
the gauge’s bottom dead zone 
and can no longer detect a 
return signal. Either the 
maximum (when measuring 
distance) or minimum (when 
measuring level) output is 
displayed. 
None. Measurements should 
be normal once the level is in 
the configured measurement 
range. 
“Tank full” and “Level lost” 
status marker on*, reading 
frozen at max. or min. value 
No fault. The level has entered 
the gauge’s top dead zone 
and can no longer detect a 
return signal. 
Empty the tank below the top 
measurement range limit and 
check the measurement. 
“Level lost” status marker on*, 
reading is frozen 
The instrument has lost the 
level signal, has searched but 
not yet found the return pulse. 
This may occur if the pulse 
has dropped below the 
threshold. Parasite signals 
from the flange or obstructions 
in the tank may render the 
gauge unable to identify the 
correct signal. 
Ensure that tank is emptied 
below maximum level and 
check the measurement. 
If the signal is not detected 
then modify the control 
threshold manually as shown 
in sections 3.5.2 and 8.4.2 
using the oscilloscope (F7) 
and dynamic configuration 
(F11) windows in PCSTAR 2. 
“Reference not found” status 
marker on* 
Occurs when there is a 
problem with the time base on 
the HF board. 
Please contact your local 
KROHNE Service Centre**. 
“Level lost” and 
“Reference not found” status 
markers on*, reading frozen 
The probe has received an 
electrostatic discharge. 
The gauge will search for the 
level again and resume 
readings. If the reading 
remains frozen then the signal 
converter may have been 
damaged by ESD and may 
need replacing. Please 
contact your local KROHNE 
Service Centre**. 
 
 
 
 
 
* Gauge connected to PC-STAR 2 software or HART Handheld Controller (HHC) with Marker 
 
status window (F8) or list displayed
** KROHNE service centre contact details are supplied on the last page of this handbook.
