IAI America ZR-M - Manual (Page 63)

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15. Warranty
The ZR-series robot you have purchased passed IAI's strict shipping inspection.
The warranty information is provided below.
(1) Warranty period
One of the following periods, whichever expires first:
 18 months after shipment from IAI
 12 months after delivery to the specified location
 2,500 hours of operation
(2) Scope of warranty
The warranty covers only the purchased and delivered IAI product.
If any failure is found during the warranty period despite use in appropriate conditions and such failure
is clearly attributable to IAI, IAI will provide a replacement or repair the defective product free of
charge.
However, failures due to the following causes are excluded from the scope of warranty:
[1] Handling or use in any condition or environment not specified in the catalog, operation manual, etc.
[2] Anything other than IAI's product
[3] Modification or repair not performed by IAI or its agent
[4] Not foreseeable at the science and technology standards available at the time of shipment from IAI
[5] Act of God, natural disaster, accident or any other cause beyond IAI's control
[6] Natural discoloration of paint or other aging
[7] Wear of consumable parts (stainless sheet, etc.)
[8] Sound or other subjective feeling not affecting the facility
Take note that the warranty specified herein covers only the delivered product. Any losses arising from
a failure of the delivered product are excluded from the scope of warranty.
The defective product is delivered to IAI for repair service.
(3) Limited liability
IAI shall under no circumstance be held liable for any special, indirect or passive losses arising from its
product.
(4) Scope of service
The price of the delivered product does not include the costs of programming, dispatching engineers,
etc.
Accordingly, separate fees are charged for the following services even during the warranty period:
 Guidance of installation and adjustment, and witnessing of test operation
 Maintenance and inspection
 Technical guidance and training relating to operating methods, wiring methods, etc.
 Technical guidance and training relating to programming and other matters relating to programs
 Other services and tasks that are deemed subject to fees by IAI