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Cannot turn off help mode, Signal generator locks up, Fail–safe recovery sequence – Agilent Technologies E8267D PSG User Manual

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Chapter 13

Troubleshooting
Cannot Turn Off Help Mode

Cannot Turn Off Help Mode

1.

Press

Utility

>

Instrument Info/Help Mode

2.

Press

Help Mode Single Cont

until Single is highlighted.

The signal generator has two help modes; single and continuous.

When you press

Help

in single mode (the factory preset condition), help text is provided for the next

key you press. Pressing another key will exit the help mode and activate the key’s function.

When you press

Help

in continuous mode, help text is provided for the next key you press and that

key’s function is also activated (except for

Preset

). You will stay in help mode until you press

Help

again or change to single mode.

Signal Generator Locks Up

If the signal generator is locked up, check the following:

Make sure that the signal generator is not in remote mode (in remote mode, the R annunciator
appears on the display). To exit remote mode and unlock the front panel keypad, press

Local

.

Make sure that the signal generator is not in local lockout condition. Local lockout prevents front
panel operation. For more information on local lockout, refer to the Agilent Signal Generators
Programming Guide
.

Check for a progress bar on the signal generator display, which indicates that an operation is in
progress.

Press

Preset

.

Cycle power on the signal generator.

Fail–Safe Recovery Sequence

Use the fail–safe recovery sequence only if the previous suggestions do not resolve the problem.

CAUTION

This process does reset the signal generator, but it also destroys the following types of
data:

all user files (instrument state and data files)

DCFM/DC

M calibration data

persistent states

NOTE

Do not attempt to perform any other front panel or remote operations during the fail–safe
sequence.

To run the fail–safe sequence, follow these steps:

1.

Hold down the

Preset

key while cycling power.

2.

Continue to hold down the

Preset

key until the following message is displayed:

WARNING

You are entering the diagnostics menu which can cause unpredictable instrument
behavior. Are you sure you want to continue?

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