Clear-Com BS850 (Last time buy) - Manual (Page 39)

36
Troubleshooting
If a Beltpac fails to communicate with the base, check the following items
• Be certain it has fresh batteries, is on, and is within range of the base station.
• Verify that the Beltpac receiver frequencies, Rx1 and Rx2 are set to the corresponding base transmit
frequencies. Beltpac Rx1 should always be set to base Tx1 frequency unless Tx1 is disabled or not present.
Likewise, Rx2 should always be set to base Tx2 frequency unless Tx2 is disabled or not present.
• Check the Beltpac transmit frequency and be certain that one receiver on the base is tuned to that frequency
and is enabled.
• Be certain the Beltpac has a valid numeric ID between 1 and 65279 and that the base has the same ID set
for one of the sixteen Beltpacs (see page 20). If a Beltpac attempts to talk on a base that does not have its
ID, the base will reject the Beltpac.
• Be certain the Beltpac is several feet away from the base receive antenna. The base receiver may be
overloaded if a Beltpac operating at full power is too close.
The following abnormal conditions can be indicated by the LED’s on the top of the Beltpac.
• Both C and D indicators on continuously without any buttons pressed: The Beltpac is in test mode. Turn the
power off; wait one second; and turn the power back on.
• Both A and B indicators blinking red simultaneously: An internal memory failure has been detected. Return
the Beltpac for service.
• Both A and B indicators blink green simultaneously: Factory settings checksum is invalid. Return the
Beltpac for service.
• Both A and B indicators blink orange simultaneously for five seconds: User settings have been lost. Connect
the Beltpac to a base station and reconfigure. If the condition reoccurs, the Beltpac may require service.
• All indicators blink rapidly: Batteries are too low for continued operation. Replace batteries.