Datamax-O'Neil S-Class User Guide - Manual (Page 61)

S-Class 53
If experiencing this problem… Try this Corrective Action…
After printing the ticket, the
Fault Indicator lights:
 If cutter equipped, this may indicate a
cutter fault; call for service.
 If not cutter equipped:
a) Possible programming problem.
b) Possible mechanical problem – try
pressing the FEED button to clear
the fault: if no response, call for
service. Otherwise, the positioning
of the Media Sensor may need an
adjustment (see Section 4.0).
The printer feeds when no ticket
stock is present or :
 The Ticket Detect Sensor may be
obstructed; clean the sensor per Section
4.4.4.
The printer feeds approximately
20 inches (51 cm) of ticket stock
then the Fault Indicator lights:
 The position of the Media Sensor may
need adjusting; see Section 4.0.
 The Media Sensor may be obstructed;
clean the sensor, see Section 4.4.3.
 The TOF Mark on the ticket stock may
not meet specifications; see Section 6.
 Ticket stock may be mounted upside
down; reinstall correctly, see Section
3.2.
Tickets sometimes jam and/or
the printing is not square to the
ticket borders:
 The printhead may not be latched; see
Section 4.4.1.
 The Media Guides may be incorrectly
positioned; see Section 3.2.
 If cutter equipped, the cutter may be
malfunctioning; call for service.