Datamax-O'Neil S-Class User Guide - Manual (Page 59)

S-Class 51
Troubleshooting
5.0 Help Guide
This section addresses common problems and suggests solutions. While
not all situations can be addressed, many suggestions may prove helpful;
however, if a problem persists or is not covered in this text, contact
Datamax-O’Neil Technical Support or a qualified service technician.
 Note: If the Fault Indicator is lit, the FEED button must be pressed after
completing the corrective action to clear the alarm and return the
printer to normal operation.
If experiencing this problem… Try this Corrective Action…
The printer fails to power-up:
 The AC power cord may be faulty; try
another cord.
 The AC outlet may be faulty; try
moving the printer to another wall
outlet.
All three indicator lights are ‘On’:
 The printer is online but is out of stock,
see section 3.2.
 The printer has failed to initialize; call
for service.