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Franklin Fueling Systems Tank Sentinel (TS-1001, 2001, 504, 508 & 750) Operators Guide Rev. D User Manual

Page 79

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TroubleShooting & Maintenance

Page

5 - 5

5

TABLE 5 - 1 (C

ONTINUED

... )

ALARMS & ERROR MESSAGES

Keep accurate and dated records, or printouts, of all alarms — when they happen and
when they clear.

Contact your Tank Sentinel service provider if the same alarms occur

often or repeatedly... multiple alarms are not normal.

NOTE

NOTE: Diagnostic text in the left column, is shown bolded { become alarms if active for 48 hours }

#

Printed / Faxed / Displayed
Alarm / Warning Text:

Alarm Type:

System WARNING / Error Descriptions and
ALARM Descriptions

(actions to take)

44

FAX SND FAIL / FAX SND

SYSTEM

WARNING - Fax Send Failure...

(check Dial tone,

cable, call service provider... are the fax phone
numbers correct ?)

45

FLOAT HEIGHT / FLOAT HT /
FLT HT

SYSTEM

WARNING - Float Height - calculation Error

(setup

program error... call service provider)

46

FLOAT MISSING / FLT
MISSNG / FLT MIS

SYSTEM

WARNING - diagnostic warning Float Missing

(call

service provider)

47

LEAK

SYSTEM

WARNING - a Leak detected @ Tank N during the
after hours Sentinel mode

(shut down dispensing,

see procedures at your site... 1. Shut off pump /
dispenser power 2. Retest / start a Standard 0.2
gph tank test for Tank N, 2 hours after the last
dispense 3. Retest & See Chapters 3 & 4

LEAK (Continued… )

SYSTEM

3. Second confirming failure: Call Service
provider / local Regulatory Agency / Manager per
policy procedure at your site or 4. Second Test
passes [false leak failure]... turn pump and
dispenser power back on and restore normal
operation.

48

LEVEL ERROR / LEVEL ERR
/ LVL ERR

SYSTEM

WARNING - product Level - calculation Error

(call

service provider to fix this problem)

49

MEMORY ERROR / MEM
ERR

SYSTEM

WARNING - Memory Error (power quality problem,
or memory-backup battery is dead...

have service

provider check / replace battery and verify that
unit works correctly as originally programmed)

50

NO PROBE / NO PROB

SYSTEM

diagnostic WARNING - No Probe Detected NO
PROB

(call service provider to correct this

problem)

51

PAPER OUT

SYSTEM

The printer is out of paper

(add new roll of TS-TP2

thermal paper)

52

POWER DOWN

SYSTEM

WARNING - Power Down (time that the unit lost
power or was turned off
)

53

POWER UP

SYSTEM

WARNING - Power Up (time that the unit was
powered up / regained power)

54

PROBE SYNC / PRB SYC

SYSTEM

Diagnostic WARNING - signal lost from Probe
(PRB SYC

call service provider if continuous)