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11 troubleshooting – Xylem 6-Series Multiparameter User Manual

Page 188

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650 MDS

Section 3

YSI Environmental Monitoring Systems Operations Manual

3-58

3.11 TROUBLESHOOTING

The following sections describes problems which you might encounter when using the 650 MDS and provides

suggestions which might allow the user to overcome the symptom without additional assistance.

PROBLEM

POSSIBLE SOLUTION

No display is visible after pressing the on/off key.

If C cells are used, make certain that they are

installed properly with regard to polarity and that

good batteries are used. If a rechargeable battery

pack is used, place the pack in the instrument and

charge for 30 minutes.

No interaction with the sonde occurs when pressing

Sonde run or Sonde menu from the 650 menu.

Make certain that (a) the cable is connected properly

between sonde and 650 and (b) that Sonde power is

activated in the 650 System setup menu.

Instrument software appears to be locked up as

evidenced by no response to keypad entries or

display not changing.

First, attempt to reset the instrument by simply

turning off and then on again. If this fails, remove

battery power from the instrument for 30 seconds and

then reapply power. When using C cells, remove the

battery lid and one of the batteries; when using the

rechargeable battery pack, remove the pack

completely from the instrument. After 30 seconds

replace the battery or battery pack and check for

instrument function.

Upload of files to 650 from sonde fails.

(1) Make sure that cable is connected properly to

both 650 and sonde; (2) Make certain that you are

accessing the upload routine from the sonde File

menu and NOT from the 650 File menu.

Upload of files from 650 to PC fails

1) Make sure that cable is connected properly to both

650 and PC; (2) Make certain that the proper Comm

port is selected in EcoWatch for Windows.

GPS and/or barometer data is not stored with sonde

data file.

Make sure Store barometer and Store Lat and

Long are active in 650 Logging setup menu.

Site Designations in the Site List are “grayed-out”

and not available for appending files with additional

data. A “Parameter Mismatch” screen is displayed.

There is a parameter mismatch between the current

650 setup and that initially used. Use 650 File view

and the Parameter Mismatch screen to determine the

sonde parameter, barometer, and GPS format of file

already present in memory and readjust the setup to

match that initially used.

GPS data is not shown in Status Bar.

Make sure that (a) the cables are attached properly;

(b) that the GPS unit is configured for NMEA 0183

format; (c) that the GPS unit is “locked in” and that

the GPS unit display is showing proper readings.

The 650 display flashes and the instrument speaker

makes a continuous clicking sound.

The battery voltage is low. Change to new C cells or

recharge the 6117 battery pack.

The sonde/650 resets when optical wipers are

activated in the sonde.

The battery voltage is low. Change to new C cells or

recharge the 6117 battery pack.

If these guidelines and tips fail to correct your problem or if any other symptoms occur, contact YSI Technical

Support for advice. See Section 8 of the 6-series manual for contact information.

This manual is related to the following products: