TROY Group MICR_IRD 9050 Security Printing Solutions User’s Guide - Manual (Page 90)

Section 4 Using the TROY Printer Utility
Security Printing Solutions User’s Guide -- Document #50-70410-001 Rev. D
4-44
Obtaining
Technical
Assistance The TROY Printer Utility provides several help screens to guide you through the features and functions of a
TROY Security Printing Solution. TROY technical support is available to assist you with any questions
concerning the setup, operation and maintenance of your TROY Security Printing Solution. Specific system
information about your MICR printer configuration is also available through the TROY Printer Utility. You are
also encouraged to visit the TROY website for latest FAQs (Frequently Asked Questions), information on the
latest TROY products, and for ordering MICR toner and other printing supplies.
T O VIEW TECHNICAL SUPPORT INFORMATION :
From the Main Window, click on Help, and then click on Technical Support to view the TROY Technical
Support HTML page for telephone numbers and hours of business.
T
O VIEW INFORMATION ON THE TROY WEBSITE :
From the Main Window, click on Help, and then click on TROY on the Web to access the TROY website. Click
on the Services and Support button at the top of the web page to view the available topics. You can access the
TROY website directly at
http://www.troygroup.com .
T
O VIEW ON - SCREEN HELP FOR THE TROY PRINTER UTILITY :
From the Main Window, click on Help, and then click on TROY Printer Utility Help F1 to view the Printer
Utility help documents. You can press the F1 key at any time while using the TROY Printer Utility to access the
help screens.
T
O VIEW INFORMATION ABOUT THE PRINTER UTILITY :
From the Main Window, click on Help, and then click on About to view the version level and other information
about the TROY Printer Utility.
T
O VIEW SYSTEM INFORMATION :
From the Main Window, click on Help, and then click on System Information to view the version level and other
information about your computer and printer's hardware and software environment.