TROY Group MICR_IRD 9050 Security Printing Solutions User’s Guide - Manual (Page 152)

Section 8 Troubleshooting / Error Messages
Security Printing Solutions User’s Guide -- Document #50-70410-001 Rev. D
8-15
Trouble-
shooting by
Printer
Control Panel
Display
Message
(cont.)
ACCESS DENIED An attempt was made to access a data
file that the Troy firmware was not
permitted to access. This error should not
occur under normal printer operation
unless the data files on the printer are
being simultaneously accessed by a host
computer via a network file accessing
connection, such as NFS. If the error persists, contact TROY
Technical Support.
49.4C18 SERVICE ERROR A firmware update has been uploaded to
the printer. This error message may
appear immediately after the update
process has been completed, indicating
that the printer has registered the new
firmware. Re-initialize the printer (cycle printer
power), or perform a cold reset. Wait for
the initialization sequence to finish before
continuing to use the printer. The printer
must be re-initialized in order for the
firmware update to take effect.
53.ШX.1Ш ERROR Your printer detected the presence of a
second memory card. Remove the memory cards one at a time
until the message is cleared, or contact
your authorized TROY service
representative.
61.X SERVICE
62.X ERROR
Indicates that the TROY MICR DIMM is
improperly installed or has failed. Re-install the TROY DIMM.
68.1 ERROR A firmware update has been uploaded to
the printer. This error message may
appear immediately after the update
process has been completed, indicating
that the printer has registered the new
firmware. Re-initialize the printer (cycle printer
power), or perform a cold reset. Wait for
the initialization sequence to finish before
continuing to use the printer. The printer
must be re-initialized in order for the
firmware update to take effect.