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Troubleshooting, 1 power, hardware connections, and leds, Chapter 18 troubleshooting – ZyXEL Communications Prestige P-870HW-51a v2 User Manual

Page 181: Troubleshooting (181)

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P-870HW-51a v2 User’s Guide

181

C

H A P T E R

1 8

Troubleshooting

This chapter offers some suggestions to solve problems you might encounter. The
potential problems are divided into the following categories.

Power, Hardware Connections, and LEDs

ZyXEL Device Access and Login

Internet Access

18.1 Power, Hardware Connections, and LEDs

The ZyXEL Device does not turn on. None of the LEDs turn on.

1

Make sure the ZyXEL Device is turned on.

2

Make sure you are using the power adaptor or cord included with the ZyXEL
Device.

3

Make sure the power adaptor or cord is connected to the ZyXEL Device and
plugged in to an appropriate power source. Make sure the power source is turned
on.

4

Turn the ZyXEL Device off and on.

5

If the problem continues, contact the vendor.

One of the LEDs does not behave as expected.

1

Make sure you understand the normal behavior of the LED. See

Section 1.5 on

page 21

.